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eCorrectional Health

Improving health care for inmates is a public health and human rights imperative. Inmates typically experience high rates of chronic medical conditions, especially viral infections, so by providing immediate and effective medical care, the entire prison population stays healthier than if health conditions go untreated or don’t receive prompt attention.

eCorrectional Health, currently in use at four South Dakota correctional facilities, provides fast, secure and safe access to urgent care for inmates at correctional facilities.

Client Cost Savings and Successes
  • 220 potential transfers avoided – 42 percent of encounters 
  • $92,000 total estimated costs avoided
    (over a 12 month period)

Your Correctional Facility Health Care Challenge

An inmate transfer and emergency room visit may cost $4,000+

Costs for security staff to accompany transferred prisoners and ensure public safety during transport add to the expense.

Because many prisons are located in rural areas, they don’t have ready access to regular medical services and specialists. In addition, the limited resources inside prison walls—especially for health care services and support—often result in transferring inmates when they need immediate medical attention.

Delivering appropriate health care for your inmates affects your ability to wisely use taxpayer dollars and effectively manage your facility budgets.

By partnering with eCorrectional Health, you gain immediate access to 24/7/365 urgent care through interactive video technology located at your correctional facility.

How eCorrectional Health Works

  1. Our eCorrectional Health team implements high definition telemedicine equipment into your correctional facility and trains your staff.
  2. At your correctional facility, inmates enter an exam room equipped with a camera and monitor. Your staff pushes a button to call eCorrectional Health. 
  3. Using high definition two-way video technology, our advanced practice providers and board-certified emergency medicine physicians respond to your call within 30 seconds.
  4. An urgent care visit is conducted for inmates with a variety of health care complaints such as chest pain, abdominal pain, minor trauma, lacerations or neurological issues.
  5. Staff may also use diagnostic medical equipment such as a stethoscope or otoscope that sends readings to an eCorrectional Health specialist. 
  6. Our virtual assessment supports your onsite clinician in delivering medical care or determining if the situation requires a transfer.

Benefit from eCorrectional Health

As an eCorrectional Health partner, your facility benefits from immediate access to a skilled group of doctors, advanced practice providers, nurses and other clinicians, all available to assist your staff in delivering better care for your correctional facility.

triage of health situationsConduct cost-effective initial triage of health situations where the potential for malingering exists.

consulting providerReceive immediate contact with a consulting provider in a safe, controlled environment 24/7/365.

manage costsSave taxpayer dollars and better manage your health care budget through reduced transfers and immediate, expert care. 

collaborateCollaborate with other medical professionals for reviews, consultation and advice. 

trend reportsReceive quarterly trend reports that show you the cost savings and health care trends in your facility’s population.

Get Started

We’ll work with your team to implement a set of proven practices and set your facility up for long-term success:

  • Pre-Launch: Develop a priority map and step-by-step rollout strategy.
  • During Launch: Assist with assessment, implementation and training at each site.
  • Post-Launch: Supply monthly reporting, ongoing education and recommendations to continually improve processes and delivery of care. The strength of our standardized processes and relationships will ensure success for your facility.

What Our eCorrectional Health Clients Say

  • "In 2013 the South Dakota Department of Health implemented eCARE in its Correctional Health Clinics with the goal of reducing the number of inmate transfers for emergency care. The 24/7 availability of their emergency physicians and nurses significantly expanded the ability of Correctional Health staff to provide care within the prison and avoid costly transfers to hospital emergency departments. Since implementing eCARE, Correctional Health nurses have been able to treat onsite approximately 50 percent of the patients presenting for an emergency situation. Because of the success of the system, the department has expanded eCARE to allow physician consultation appointments within the prison clinics via eConsult. Now follow-up appointments and specialty consultations are also taking place within the prison clinics, further reducing the need for transports outside the prison."

    Joan Adam Director, Division of Administration
    South Dakota Department of Health

  • "We’re always looking for new and better ways to provide more care to inmates inside our correctional facilities. With eCARE’s technological capabilities it’s now much easier, safer and more secure and cost-effective to do that while still providing exceptional health care.

    With eCorrectional Health our emergency diversion rate has decreased and we’ve saved dollars. If an inmate does need to go to the ER, it’s a now a much more seamless transition because eCorrectional Health arranges all of the transportation and alerts the ER.

    The quarterly reports help us budget and also tell the story of eCARE to our partners. We’ve also had a very positive reception from the South Dakota Department of Corrections.

    Our goal is to provide as much care as we can in-house via eCorrectional Health and eConsult. When we call for an appointment, we always ask if we can do it virtually. I really appreciate our partnership with eCARE. It’s a win-win situation for us."

    Kayla Tinker Correctional Health Administrator
    South Dakota Department of Health

Request a Free Consultation

Contact us to request your free consultation with our Avera eCARE eCorrectional Health experts.

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